How to manage our toxic employees in telecommuting? With more global organizations turning to telecommute, you need to be prepared for all the challenges of working at home (WFH). One of the challenges you need to prepare for is dealing with toxic employees. You need to know how to manage them remotely in the workspace.
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What is a toxic employee?
Simply put, a toxic employee is an employee whose behavior, attitude, and work ethic negatively affect other employees. They are dangerous because they create an atmosphere that destroys the morale of others. If such employees are in the role of customer service or support, they may even cause the business to lose customers. In the world of e-business, such employees can be a bottleneck in your sales funnel.
These types of employees show their toxicity in different ways. They can range from annoying to completely unbearable.
People in this group include:
Inadequate: Such employees are irregular, unreliable, and can not be helped to progress.
Avoidance: Low motivation, high absenteeism, and delay are just a few words that indicate evasiveness. They usually waste time doing non-work activities and deliver their work late.
Underemployed people are usually unhappy when their co-workers are doing well, so they do whatever they can to distract them and be less productive.
A selfish person thinks he knows everything and can seldom be corrected. Pride is dangerous because it causes the employee to do anything to cover up his mistakes. It also weakens co-workers and even their supervisors.
Rumors are inevitable in the workplace. This is because people like to talk and listen. But if left unchecked, rumors can get out of hand and spread resentment and bitterness in the workplace; Even remotely.
With the proliferation of social media, toxic employees can receive or share the personal information of their co-workers. They can even do this on your internal communication channel.
The information hoarder is in front of the absentees. They like to keep information to themselves to be superior to their co-workers and supervisors. Knowledge hoarders usually do not share important information that can help others. They are motivated by job security; They want to be necessary.
Knowledge hoarding not only negatively affects employee morale, but it can also be cost-effective for your organization. This is because information retrieval takes up 25% of employees’ time. This is the time your employees can spend on more rewarding work.
Toxic employees who are classified as antisocial are likely to do the most damage. They lack empathy and are often incorrigible.
The biggest problem of anti-socials is their behavior. They usually stab you in the back and feel that other employees are trying to destroy them, and this causes them to start unnecessary arguments. These types of employees do not respect authority and do not pay attention to laws and policies.
No matter what type of toxic employees you have in your organization, not controlling them is detrimental to other employees and the organization as a whole.
Toxic employees are a concern because their impact can be felt at the individual and organizational levels. Let’s briefly look at some of their most important effects:
They destroy the company culture
Culture plays a big role in how your organization works. It also affects your success as an organization. Only one toxic employee is enough to destroy the company’s culture. Without control, a bad employee can pass on their toxicity to others and lead to the failure of your culture.
They discredit the leadership
Teams must follow their leader to perform well. The biggest danger here is that toxic employees can ruin a manager’s reputation. When this happens, productivity can be affected.
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